Quality Verification Center


At QualityVerification.Center, our technology and team take on the heavy lift to ensure Leads are consistently validated from Call Centers, Referral Sites, and Inbound Campaigns.  

 


Validation and Verification

 
QUALITY MANAGEMENT: Boost your quality and conversion by identifying scoring to create predictive leads. Live agents promote filter and intent recommendations for improved lead management.
PERFORMANCE REVIEW: Performance better using minor details to make a big impression. Our commentary feature enables businesses to connect with relevant information at their fingertips. We can provide situational or desired interest notes to enhance customer experience.
 
PROCESS CUSTOMIZATION: Connect inbound calls or after the fact recordings to verify data. The flexible platform enables verification any any point of the lead creation timeline.  
 
COMPLIANCE: Verification of TPCA (Telephone Consumer Protection Act) or Escalations help uphold best practices and mitigate risk. 

 


INDEPENDENT REVIEW

With outsourced Quality Verification, you can avoid conflicts of interest which often undermine internal QA programs. This allows for independent and honest analysis to ensure accuracy when monitoring leads.


COST EFFECTIVE

Third party verification offers an affordable cost-effective approach to compliance assurance. We offer dedicated or shared plans to help you with verification of any type of volume. 


TRUSTED PROFESSIONALS

By utilizing QVC as your 3rd party call verification provider, you will be putting your quality assurance in the hands of trusted professionals whose sole purpose is to help rate, improve, and identify performance. 

Request more information


Contact us to get started and customized your verification plan.


 
 
 
John Saxion

- I can't imagine running my leads without QVC. It helps me avoid tire kickers and focus my team on quality leads.
- October 12, 2017

Mike Beaker  

- Mortgage verification helped me increase my profits and made a huge difference to the team attitude.
- Jan 2, 2018